[Trac] turning on trac post-commit script in trac v12.1, RHEL6

Hi, I attempted to e-mail this message earlier, but it was apparently
from the wrong address, so I'm posting via the web interface instead.
Apologies if this ends up producing a duplicate message.

 I've installed the version (v12) of Trac maintained by EPEL (Extra
Packages for Enterprise Linux) for RHEL6. This is an upgrade for us,
we've
been using Trac for years, and this upgrade is from v11, also
installed on
RHEL (v5) via EPEL. A smooth upgrade from v11, for the most part, with
the
exception of the required changes to the post-commit configuration.

I see from the wiki that I need to enable the CommitTicketUpdater
plugin,
and that this plugin is part of the standard installation of Trac, but
must be enabled. I can confirm the commit_updater.py code is present
on
the system:

locate commit_updater.py
/usr/lib/python2.6/site-packages/tracopt/ticket/commit_updater.py
/usr/lib/python2.6/site-packages/tracopt/ticket/commit_updater.pyc
/usr/lib/python2.6/site-packages/tracopt/ticket/commit_updater.pyo

I have added the following lines to our trac.ini file:

...
[components]
...
tracopt.ticket.commit_updater.committicketreferencemacro = enabled
tracopt.ticket.commit_updater.committicketupdater = enabled
...

[ticket]
commit_ticket_update_check_perms = true
commit_ticket_update_commands.close =
commit_ticket_update_commands.refs = <ALL>
commit_ticket_update_envelope = []
commit_ticket_update_notify = true
...

And I've upgraded the post-commit hook script in the svn repository,
so
that it reads:

#REPOS="$1"
REPOS="/svr/svn/our_repository_name"
REV="$2"

# e-mail a message detailing this commit
/usr/local/path/bin/commit-email.pl "$REPOS" "$REV" --from
admin@... -s "commit: " ourdevmaillist@...

# call the trac-post-commit-hook
LOG=`/usr/bin/svnlook log -r $REV $REPOS`
AUTHOR=`/usr/bin/svnlook author -r $REV $REPOS`
TRAC_ENV='/svr/trac/ourrepository/'
TRAC_URL='https://oururl/ourrepository'

$REPOS/hooks/bin/trac-svn-hook\
  "$REPOS"  \
  "$REV"       \
  "$AUTHOR"

The $REPOS/hooks/bin/trac-svn-hook script was copied directly from
/usr/share/doc/trac-0.12.1/contrib/trac-svn-hook

First, the symptoms:

* Commits are working as expected: messages are sent from the post-
commit
hook to ourdevmaillist
* Commands in commit messages no longer update tickets in Trac. This
used
to work with our v11 installation of Trac.
* The admin interface of our Trac site does not indicate that the
plugin
tracopt.ticket.commit_updater.committicketreferencemacro is enabled,
nor
that it's even an available plugin.

So, I'm wondering if anyone else has successfully made a similar
upgrade
in a RHEL environment, and if so, would you be able to share the
secrets
of your success with me? Or, even if you're not working in this
environment, if
you have any tips for me, they'd be appreciated. Thanks!

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