Dear all , I will be taking the TUC exam in a few weeks. But I cannot find any book related to TUC exam on Cisco Press website. So what book to read? Need advice -- -- Thanks, Syed Khalid Ali
I really think Cisco shot themselves (and us) in the foot by demising SASU and creating UCSS. If it was still SASU, we would buy SASU every year. But now, we're gonna simply buy the upgrade when necessary. As long as it's not every two years, we're financially better off. Granted we won't get all the bells and whistles, but we'll still have a phone system. I'm just waiting for them to implement an N-1 upgrade limit which says you can only upgrade to version 8 if you are on v7. Then we're really screwed. ;)
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt
----- Original Message -----
From: "Michael Back" <Michael.Back <at> nisd.net>
To: cisco-voip <at> puck.nether.net
Sent: Thursday, December 4, 2008 8:50:06 AM GMT -05:00 US/Canada Eastern
Subject: Re: [cisco-voip] CUCM 7
Thanks for the input. Upgrading beyond 7 is not an issue for us due to
financial reasons. We have the 6.1 and 7 software now; we are just
waiting on some new hardware and the time to put it all together. I was
really hoping that someone else would have already installed 7, but I
guess it is still fairly new.
>>> "Carter, Bill" <bcarter <at> sentinel.com> 12/3/2008 11:00 PM >>>
I would expect a CM version upgrade at least every 18 months. That
would mean CM 8.0 in Spring/Summer 2010.
From: cisco-voip-bounces <at> puck.nether.net
[mailto:cisco-voip-bounces <at> puck.nether.net] On Behalf Of Lelio
Fulgenzi
Sent: Wednesday, December 03, 2008 3:50 PM
To: Michael Back
Cc: cisco-voip <at> puck.nether.net
Subject: Re: [cisco-voip] CUCM 7
I may have mentioned it on the list a while back. I came to this
conclusion for the simple fact that the release date of v7 was only 6 to
8 months after the release of v6 or something like that. We were told
that originally this would be 12 months and then that moved to 18
months. How could they have done it in 8?
So, honestly, I think it's somewhere in the middle. ;)
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt
----- Original Message -----
From: "Michael Back" <Michael.Back <at> nisd.net>
To: cisco-voip <at> puck.nether.net
Sent: Wednesday, December 3, 2008 4:14:51 PM GMT -05:00 US/Canada
Eastern
Subject: [cisco-voip] CUCM 7
I read somewhere (maybe here) that CUCM 7 is pretty much the same as
6.1, but with a name change to be more consistent with the other
products. Does anyone know if this is true? The reason I am asking
is
because we are going to upgrade end of first quarter next year, and I
am
trying to decide if we will go with 6.1 or 7. If I go with 7 I won't
have to worry about a major upgrade for another 3 to 5 years, only
minor
upgrades. Has anyone had any direct experience with 7? Please share
any useful information you may have. Thanks.
Mike Back
VoIP Systems Administrator
Northside ISD
michael.back <at> nisd.net
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Michael,
I did an install of CM7 last week.
It is very close to 6 however it does add some really important features.
Now on the route patterns you can select what kind of ISDN type/plan to send the call as instead of doing in H323 translations.
It also adds FULL support for E.164 number plans. In other words you can normalize everything within the system to use a + sign and then strip it if the telco does not want to see it. This is a big deal if you plan on ever integrating with Microsoft OCS Or if you do anything international.
Craig
Thanks for the input. Upgrading beyond 7 is not an issue for us due to
financial reasons. We have the 6.1 and 7 software now; we are just
waiting on some new hardware and the time to put it all together. I was
really hoping that someone else would have already installed 7, but I
guess it is still fairly new.
>>> "Carter, Bill" <bcarter <at> sentinel.com> 12/3/2008 11:00 PM >>>I would expect a CM version upgrade at least every 18 months. That
would mean CM 8.0 in Spring/Summer 2010.
From: cisco-voip-bounces <at> puck.nether.net
[mailto:cisco-voip-bounces <at> puck.nether.net] On Behalf Of Lelio
Fulgenzi
Sent: Wednesday, December 03, 2008 3:50 PM
To: Michael Back
Cc: cisco-voip <at> puck.nether.net
Subject: Re: [cisco-voip] CUCM 7
I may have mentioned it on the list a while back. I came to this
conclusion for the simple fact that the release date of v7 was only 6 to
8 months after the release of v6 or something like that. We were told
that originally this would be 12 months and then that moved to 18
months. How could they have done it in 8?
So, honestly, I think it's somewhere in the middle. ;)
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt
----- Original Message -----
From: "Michael Back" <Michael.Back <at> nisd.net>
To: cisco-voip <at> puck.nether.net
Sent: Wednesday, December 3, 2008 4:14:51 PM GMT -05:00 US/Canada
Eastern
Subject: [cisco-voip] CUCM 7
I read somewhere (maybe here) that CUCM 7 is pretty much the same as
6.1, but with a name change to be more consistent with the other
products. Does anyone know if this is true? The reason I am asking
is
because we are going to upgrade end of first quarter next year, and I
am
trying to decide if we will go with 6.1 or 7. If I go with 7 I won't
have to worry about a major upgrade for another 3 to 5 years, only
minor
upgrades. Has anyone had any direct experience with 7? Please share
any useful information you may have. Thanks.
Mike Back
VoIP Systems Administrator
Northside ISD
michael.back <at> nisd.net
_______________________________________________
cisco-voip mailing list
cisco-voip <at> puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
_______________________________________________
cisco-voip mailing list
cisco-voip <at> puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
_______________________________________________ cisco-voip mailing list cisco-voip <at> puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
Wil
_______________________________________________ cisco-voip mailing list cisco-voip <at> puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
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I would expect a CM version upgrade at least every 18 months. That would mean CM 8.0 in Spring/Summer 2010.
From:
cisco-voip-bounces <at> puck.nether.net [mailto:cisco-voip-bounces <at> puck.nether.net] On
Behalf Of Lelio Fulgenzi
Sent: Wednesday, December 03, 2008 3:50 PM
To: Michael Back
Cc: cisco-voip <at> puck.nether.net
Subject: Re: [cisco-voip] CUCM 7
I may have mentioned it on the list a while back. I came to this
conclusion for the simple fact that the release date of v7 was only 6 to 8
months after the release of v6 or something like that. We were told that
originally this would be 12 months and then that moved to 18 months. How could
they have done it in 8?
So, honestly, I think it's somewhere in the middle. ;)
---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
"Bad grammar makes me [sic]" - Tshirt
----- Original Message -----
From: "Michael Back" <Michael.Back <at> nisd.net>
To: cisco-voip <at> puck.nether.net
Sent: Wednesday, December 3, 2008 4:14:51 PM GMT -05:00 US/Canada Eastern
Subject: [cisco-voip] CUCM 7
I read somewhere (maybe here) that CUCM 7 is pretty much the same as
6.1, but with a name change to be more consistent with the other
products. Does anyone know if this is true? The reason I am asking
is
because we are going to upgrade end of first quarter next year, and I am
trying to decide if we will go with 6.1 or 7. If I go with 7 I won't
have to worry about a major upgrade for another 3 to 5 years, only minor
upgrades. Has anyone had any direct experience with 7? Please share
any useful information you may have. Thanks.
Mike Back
VoIP Systems Administrator
Northside ISD
michael.back <at> nisd.net
_______________________________________________
cisco-voip mailing list
cisco-voip <at> puck.nether.net
https://puck.nether.net/mailman/listinfo/cisco-voip
_______________________________________________ cisco-voip mailing list cisco-voip <at> puck.nether.net https://puck.nether.net/mailman/listinfo/cisco-voip
6.1(2) Release Notes
Personal Address Book can be configured as an IP phone service....Great news, but what is the URL for PAB ????
Improved Access to Personal Address Book
Administrators can now set up a service URL that allows users to get fast access to their Personal Address Book (PAB) as a service without having to authenticate each time:
The administrator modifies a phone button template to associate a service URL and then assigns the phone button template to the user's phone.
In Cisco Unified CM User Options, the user assigns the service URL to an existing line button on the phone. The user can then press the line button to access the PAB without having to authenticate.
Cisco Unified CallManager Administration Configuration Tips
Use the following tips to configure fast access to PAB in Cisco Unified Communications Manager Administration:
•Configure PAB as an IP phone service.
•Modify a phone button template to associate a service URL with a line button
The following fields on the IP Phone Services Configuration parameters support creation of the PAB phone service.
–Service Name and ASCII Service Name—Enter a name to identify the service.
–Service URL—Enter the URL to access the PAB.
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I can’t upgrade call manager to 6.0 to 6.1.
I tried from CLI and Web but can’t install the upgrade.
It downloads .sgn.iso file but when it is about to install, it gives me upgrade unsuccessful error.
Anyone have any idea?
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I’ve always deployed CER with CDP/SNMP on Catalyst switches. You can run CER with ip subnet based ERLs. Eg 1st floor is 10.10.10.0/24 and second floor is 10.10.11.0/24. I recall this is one method to handle 7921/7925G.
From:
cisco-voip-bounces <at> puck.nether.net [mailto:cisco-voip-bounces <at> puck.nether.net] On Behalf Of Rossella Mariotti-Jones
Sent: Wednesday, December 03, 2008
5:35 PM
To: cisco-voip <at> puck.nether.net
Subject: [cisco-voip] CER on a
non-CISCO infrastructure
Does anyone have any experience with running Cisco Emergency Responder on a non-CISCO infrastructure? Thanks.
rossella mariotti-jones | network analyst | chemeketa community college | rossella <at> chemeketa.edu | 503-589-7775
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hi Chris,
Not sure how you would call all of them at once.. we have an app setup that does something very similar except it calls each cell phone sequentially. It's in UCCX 5 though (same one I was trying to send you a few weeks ago actually) so i dont think your version 4 editor can open it.
- have a list of cell phone number in an XML file (similar to how you would setup a holiday dates file for example
- put caller on hold
- place an outbound call to a cell phone on the list. if the person answer, prompt for confirmation (have them press a key to accept the call or any other to decline it).
- if they decline or do not answer, try the next cell phone number
- if they accept, hang up the outbound call and transfer the caller to that cell phone number that accepted.
- if noone answers or some other condition happens, send caller to voicemail
It's kinda ugly cause it can keep the caller on hold for awhile until it finds someone to answer, but it works. I've got it setup to quasi-randomly pick which cell phone to call first so it doesn't always hit the same person all the time.
Hi All,
I am working on a project that will use IPCC 4. That will allow a help desk number to be called. WITHOUT prompting the caller it will start calling a list of numbers the first one to pick up will be connected to the Caller. I do not have any reference scripts and would like to know if anyone has examples of scripts for IPCC 4.0 that would achieve this.
Thanks
Chris Hill
Information Technology Center
Southwest Research Institute
Phone: (210) 522-3405
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Does anyone have phones that dial 911 only? I’m looking for a solution to ‘lock down’ certain phones so that only one number can be called without it being a ring down or auto dial.
Thanks!
patty mangers l chemeketa community college l telecommunications systems l pattym <at> chemeketa.edu l 503.399.7769
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