Tom Brandt | 18 May 2012 17:32
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Re: Prospective Member Question: Days vs. Hours

Same here at Workantile, for exactly the reasons Alex stated.

On Fri, May 18, 2012 at 10:55 AM, Alex Hillman <dangerouslyawesome <at> gmail.com> wrote:
We do not do partial days because:

1) it's extra overhead, as you've mentioned
2) people start thinking that they are paying for "time" instead of paying for participation

We don't want our members counting their hours any more than we want to be counting them. The experience of feeling like "my time is up!" isn't very friendly to the community-bonding experiences that we want in our spaces.
We need members, but we can't make
exceptions to every "rule."
This is the most important part: set up a system that's simple and flexible. No matter what you do, people will want exceptions. Most people who will be good members will happily accept that the options are there for a reason, and work within them rather than demand exceptions. The ones who want special treatment tend to be problem-members long term. Give 'em an inch…you know the rest.

-Alex 


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/ah
coworking in philadelphia

On Friday, May 18, 2012 at 10:48 AM, Toni Hogan wrote:

We have a "community" membership (a.k.a. Casual Connexion) as most of
you call it that offers one day a week plus benefits. We opted for
days over hourly plans to avoid the extra administration. Some asked
if they opted for the Casual Connexion could he spread the hours over
4 days...2 or 3 hours at a time. We need members, but we can't make
exceptions to every "rule." Oh, do you have a limit to daily hours for
members who are not full-time. For example, one day = 6 hours even if
the space is open 10 hours a day?

So, what say you on this one?

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twb
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<at> twbrandt

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Gmane