Re: [Serna] Serna 4.0b comment 1

Hello,

> That's no problem. I've observed one crash in version 4.0b. I had two 
> documents opened and I was editing one of them all the time. After a 
> few hours I wanted to save the document and exit the application, but 
> at the moment of saving the crash happened. I sent a crash report but 
> it probably went to Microsoft. Is there any way I could obtain such 
> crash and send it to you, and is it a useful source of information for 
> you?

This information is useful for us but we need some more details about 
the issue.
Please, describe the problem step by step:
 - which templates do you use?
 - do you create or open document?
 - which commands do you use while editing the document?

Please give us as much information as possible.

Thank you.
Regards,
Nadia Sidorova.

> Nadezhda Sidorova wrote:
>> Hello,
>>
>>> Thank you for your help. That almost works fine, besides that the 
>>> "Insert Element" and "Attributes of <>" windows each are being saved 
>>> with the default size. When I resize the docking panel and save 
>>> again, and then reopen the document, the docking panel restores with 
>>> a default width, which additionally depends on what windows are 
>>> docked (i.e. the panel is wider with Insert Element and Attributes 
>>> of <> windows one on top of another, than with only Insert Element). 
>>> I am testing with 4.0b version. It is not a big issue, however would 
>>> be nice to be able to save the size of docking panel too.
>>
>> Thank you for your bug-report. I've managed to reproduce the issue. 
>> It is submitted to the engineers.
>>
>> Thank you.
>> Regards,
>> Nadia Sidorova.
>>
>>
>>> Nadezhda Sidorova wrote:
>>>> Hello,
>>>>
>>>>> One more suggestion regarding the "Insert element" dialog. It can 
>>>>> be docked as the left panel in the application. But it is actually 
>>>>> docked only for the document, which was opened when the dialog was 
>>>>> docked. When more than one document are open and user switches to 
>>>>> another document, then the docked dialog disappears. It is not 
>>>>> only not very usable, but also looks weird because the tabs panel 
>>>>> with the list of documents is actually to the right from that 
>>>>> docked dialog, suggesting that the dialog is docked for all 
>>>>> documents, not just for one. If it should be docked only for the 
>>>>> current document, then these tabs should be below both windows: 
>>>>> Insert Element, and the current document view.
>>>>>
>>>>> I think it might be useful to be able to switch the Insert Element 
>>>>> dialog as permanently docked somewhere in the application (i.e. 
>>>>> Option in View menu to show the window regardless of documents 
>>>>> open, and then remember where it has been docked and leave it 
>>>>> there for all documents - similarly to how Toolbox and many other 
>>>>> windows in MS VisualStudio).
>>>>
>>>> This is not a bug really.
>>>> It's possible to customize Serna view for each document separately. 
>>>> See documentation:
>>>>
>>>> "Syntext Serna 3.8 User's Guide" -> "Customizing Serna" -> "Making 
>>>> Customizations" -> "Serna View Customization" -> "Changing Serna 
>>>> View" -> "Serna GUI Layout Customization"
>>>>
>>>>
>>>> In your case we suggest you save view of the documents where docked 
>>>> "Insert Element" dialog is necessary. You should do the following:
>>>>  - open document
>>>>  - dock "Insert Element" dialog
>>>>  - click "Main menu" -> "View" -> "Save view..." menu item
>>>>  - click "Save" button in "Serna: Save view" dialog -> then "Insert 
>>>> Element" dialog will be docked for all documents opened with a 
>>>> particular template.
>>>>
>>>> For more information see Serna documentation:
>>>>
>>>> "Syntext Serna 3.8 User's Guide" -> "Customizing Serna" -> "Making 
>>>> Customizations" -> "Serna View Customization" -> "Saving Customized 
>>>> Serna View"
>>>>
>>>>
>>>>
>>>> Thank you.
>>>> Regards,
>>>> Nadia Sidorova.
>>>>
>>>>>
>>>>> cherdn@... wrote:
>>>>>>  Hello,
>>>>>>
>>>>>>  It's not an expected behavior, of course.
>>>>>>  The question is too complicated to be answered at once. Your 
>>>>>> inquiry has
>>>>>>  been
>>>>>>  forwarded to our engineers for working it out.
>>>>>>
>>>>>>  Thank you.
>>>>>>  Regards,
>>>>>>  Daria Chernova
>>>>>>
>>>>>>
>>>>>>  On Sun, 22 Jun 2008, Grzegorz Junka wrote:
>>>>>>
>>>>>> >  Hi,
>>>>>> >  I am using two monitors and Serna 4.0b version. Whenever I 
>>>>>> select any >  option
>>>>>> >  from Element menu (i.e. Insert Element, or Element Attributes) 
>>>>>> the window >  is
>>>>>> >  being opened on the other monitor than the Serna program 
>>>>>> itself (i.e. if >  Serna
>>>>>> >  is on monitor 1 these windows are being opened on monitor 2). 
>>>>>> It is not >  very
>>>>>> >  useful and rather annoying. I hope that feature is not an 
>>>>>> expected >  behavior?
>>>>>> >  Regards
>>>>>> >  Grzegorz Junka
>>>>>> > > > >  To unsubscribe send empty e-mail to: 
>>>>>> serna-users-unsubscribe@...
>>>>>> >
>>>>>
>>>>
>>>>
>>>
>>
>>
>