Chat Transcript Viewer search broken?

I'm attempting to search through some chat transcripts. It doesn't seem 
to be working.

I bring up the Chat Transcript View window. Click the manifying glass, 
select Content.

No matter what I search for I always get blank (no) results.

Here is a sanitized view of the Chat Transcript.

I've orange-boxed the word I'd like to search, norrath. Below is the 
search result (or lack of results)

Do I need to do something different?

Thanks.

--

-- 
Bob Tanner <tanner@...>                  | Phone : (952 943-8700
http://www.real-time.com, Linux, OSX, VMware | Fax   : (952)943-8500
Key fingerprint = F785 DDFC CF94 7CE8 AA87 3A9D 3895 26F1 0DDB E378