Re: SPI Ticketting system

Quoting Adam Sampson <ats <at> offog.org>:

> MJ Ray <mjr <at> phonecoop.coop> writes:
>
>> The exit route from RT that I've used in the past was basically
>> dumping the live tickets to text and reparsing that.
>
> My hack for this was even more horrible:
>   http://offog.org/darcs/misccode/rt-to-trac

Guys: please don't let the perfect be the enemy of getting anything  
done.  Currently we don't have a ticket tracking system *at all*.   
Regardless of the system we adopt, it will be better (and easier to  
migrate) than the assorted email boxes of various board members.

RT is open source, it's available, our IT volunteers have experience  
with it, and it's neither better nor worse than most other issue  
trackers.  It's "good enough".  Please stop the bikeshedding.

Thanks!